Iridium Go dead after 2 days

[Rockinar]

Got an Iridium Go and after 2 days it starts going crazy, not working most the time, sluggish, telling me I have 11 hours of time when the battery is actually dead, etc

I tried hard reset, removing the battery, etc. Nothing works.

What now? You have to be a dealer to update firmware.

What now?

[AllenRbrts]

All iridium GOs are sluggish anybody can update the firmware but you need a PC, can’t do it with a phone or tablet.

[dougweibel]

I just did a firmware update. it is easy enough with a laptop. The latest release is 'maxwell 2.1.22'. You can get it here:
https://predictwind.com/wp-content/u...ell-2.1.22.frm

If this is a new Iridium Go that is acting up after two days it may be a hardware issue.