Open Letter to Victron

[James S]

Originally Posted by Fishman_Tx

Too much LSD in the bongwater? LOL

Tahts waht hapnad 2 me

[Fishman_Tx]

Maintenance shmaintenance! But look, Prof, it FITS!

[Mule]

Yeah fishman, you have had experience with SWBT, then SBC and now ATT engineers? Like I always said, as I ignored their prints, wired it the way it should be and called in the correction, Engineers, ahhh they are OK but I would not want my daughter to marry one.

[Zanshin]

I installed my Victron and had similar issues - and I have a 230V boat; but the DC cables barely fit in and the small control wire panel is situated dangerously close to the DC + and - power leads and the manual didn't explain how the whole assembly could be removed, so I taped up all the metal in that area and tried to get the wires into the slots, that was a real PITA until I inadvertantly stumbled upon the correct method. All in all I had issues with the installation, but not quite as bad as the OP encountered.

[skipmac]

Maybe a little thread drift but along these same lines, the oil filters on my last two boats were under the block in the back of the engine. Did a little googling and found a remote filter mount that as a bonus is a dual system with one standard filter and one ultra fine bypass filter. Can't wait to get that installed. Hope it works as advertised. Anyone use or familiar with Amsoil dual filter system?

Skip

[hellosailor]

" If the nuts loosen over time," A good place to use liquid vinyl (Liquid 'Lectric) over the connections. It prevents them from loosening, it insulates if something does get to them, and it can be peeled off clean when need be.

Maybe you could get Apple to build an iCharger for sailors? I'm sure it wouldn't have any of those problems, although it might cost three times the price and only work with 18-volt systems. Which would also be available from your Apple dealer. (WEG)

[Fishman_Tx]

Originally Posted by Mule

Yeah fishman, you have had experience with SWBT, then SBC and now ATT engineers? Like I always said, as I ignored their prints, wired it the way it should be and called in the correction, Engineers, ahhh they are OK but I would not want my daughter to marry one.

Well, guess what? I was a Comm Construction engineer for 10 years in the USAF as well!!

[goboatingnow]

in my former life I was a professional elctronics design engineer mainly working in AC drives systems for robotic car assembly , so Ican comment on both the car design and the electronics!

(a) were professionals, you think we design anything some uneducated pleb can fix. hah think again

(b) we have $$$$ of diagnostics , special tools etc that allow us to get to the unservicable thingy, youre meant to buy them and then spend $$$$x2 on training, even then you;ll never fix it like my robots can.

(c) weve spent zillions on establishing a overpaid, poorly trained expensive dealer servicing and installation network, you think we make it easy to install and fix ...pleaaaseeee,

(d) we know how to use the $$$$tooling to create good splices and what not, whadda need all the spaces between the connectors. see (c) as well.

(e) all the components fail about 1 month after the new model comes out, sure we could make the damm thing last forever, however that gets us fired

(f) marketing designs all spare parts and pricing.

(g) since we wrote the software we know all the funny front panel button sequences that we dont document in the manual and that actually make the unit sit up and beg, what, we have to keep some mystery in it, see the bit about the risk of being fired. we like to be indespensible, hence unreadable manuals, unexplained faults and wierd non-documented operation.

(h)our design work absolutly perfect in the design lab, after that all bets are off, anyway marketing gets involved and everything they touch....

(i) since we test all our designs without any cases ( we call them enclosures). we have no idea how difficult it is to wire up with the final case installed, we have no problem wiring to the PCB, anyway marketing designed the case, actually Jenny, 21 and just out of college designed it, shes completely clueless, but hey she brightens up the place.( and marketing keep putting her in the PR photo shoots in a white coat and bs-ing about our new "advanced transderm reciprecating invertor technologytm").

(j) first level tech support ..hah, these guys couldnt tie there shoes properly, we train em..right see (g) above.

see folks all explained

[bobfnbw]

LOL... I bet your are not far off the mark!
But it seems that someone in the marketing chain of a large marine company should stop and say.... I installed that last week and it sucked to install it and btw, who the $%^# wrote that install manual?
IN a perfect world......

[Fishman_Tx]

Like I said I think most engineers are dain bramaged...brain damaged...what was I saying? Oh yeah! LSD in the bongwater...right...