Anyone Noticing Problems Ordering Products While Traveling?

[rslifkin]

Originally Posted by Chotu

Close, but you have it backwards.

What THEY have is an insurmountable problem. They will bleed customers as we all go to vendors that have their systems in proper working order.

They are already hemorrhaging customers to Amazon. This just opens the floodgates.

Small businesses are supposed to be nimble, yet, they’re performing far worse than Amazon.

Don’t be so crabby. I asked for data points, not a solution. Did you miss that part?

Keep in mind, small businesses also suffer far more from an incident of fraud, etc. as their sales volumes are smaller. So if a problem like this only impacts a small portion of their potential customers, they may feel it's not worth the risk and effort to deal with it, as much as it sucks.

[The Way]

Originally Posted by Woodland Hills

No, never had that experience. We have SBI as our billing address so everything I buy online is shipped to a different place.

Me too. But be careful ordering from HomeDepot.com. I ordered 6-foot-long shelving and they delivered it to SBI instead of my shipping address. Fortunately SBI refused delivery (on my request) and it went back to the shipper. I even got my money back!

Fair winds,
Jack

[johnn33]

Is SBI an acronym for State Bank of India?
John

[Bycrick]

No business wants to be saddled with a bunch of fraud losses. They have every right to put in place processes to minimize these losses. I have no problem with them flagging or delaying a transaction that might appear questionable.

I do often have a problem with their attitude about how to resolve the problem. Some of them will work to find a way. Others can’t or won’t be bothered. The businesses that expect me to change my lifestyle somehow to conform to their systems will simply drive me to deal with somebody else.