Buying gear online

[coopec43]

Originally Posted by Fore and Aft

Coopec 43 I ordered 5 items from Arnold's Boat Shop and only three items turned up in the box today. There is an invoice that has photos of every item that should be in the box so the packer should be able to check they are there. No idea why they are not so it will be interesting to see what Arnold's has to say to me when they reply to my email. I imagine this is the sort of thing that drives the head office nuts. You don't even have to read to be able to understand a picture and what goes in the box!
Cheers

I'm sure you'll get a profuse apology from Arnold's Boat Shop and they will forward the goods immediately.

I will only pay for goods using PayPal as they will refund your Purchase Payment if the seller doesn't come good. ( But of course eBay will blacklist them too)

Sellers on eBay are desperate to maintain their reputation. An email I got today.

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