Wakespeed refusing to update firmware

[tanglewood]

Funny. When I go to Wakespeed.com, I get nothing forever and ever.

[tanglewood]

Originally Posted by bcboomer

?? I just looked at their site and it seems normal.

Strange. I'm trying Welcome to Wakespeed on a mac (both firefox and safari), and on my phone and I get nothing. No errors, nothing. Just a stalled progress bar. I wonder of they blocked me?

[tanglewood]

Originally Posted by tanglewood

Strange. I'm trying Welcome to Wakespeed on a mac (both firefox and safari), and on my phone and I get nothing. No errors, nothing. Just a stalled progress bar. I wonder of they blocked me?

OK, now that's really weird. I typed in "www.wakespeed.com" when I created the above post, and CF read the page title and used it in the hyperlink. So CF can access the web site, but I can't. Humm, I smell a rat.

[hjohnson]

Originally Posted by tanglewood

And what does all that mean? It's a somewhat rhetorical question to highlight the WTF, cave-man nature of programming a Wakespeed.

Eh, not that bad once you get the hang of it. I built my initial configuration using their phone app, then have tweaked the file as I dialed in my configuration. Certainly better than poking at a block of epoxy in my laz with a magnetic screwdriver.

[Na Mara]

Originally Posted by hjohnson

Eh, not that bad once you get the hang of it. I built my initial configuration using their phone app, then have tweaked the file as I dialed in my configuration. Certainly better than poking at a block of epoxy in my laz with a magnetic screwdriver.

That’s exactly what I did, and I agree that once you get used to it, it’s not that bad.

[hjohnson]

Originally Posted by Na Mara

The wakespeed site works fine for me, though like you it was a bit thin on the ground here with windows computers. Fortunately, I could borrow my son's. Also a bit weird that my unit came with a really old fashioned USB port, but, again fortunately, I still had one of those cables (which is now earmarked for the regulator) kicking around from a USB hard disk we bought in 2000!?!?!?!.

That’s actually the newer version of the regulator. The USB Type B (big square connector) is far more robust and easy to plug into than the micro-usb they were using previously. I personally really appreciate the change because my ws500 is down in my laz, and I’d rather not go laz diving to plug in. Much easier to reach down and plug in a type B connector.

[Na Mara]

Originally Posted by tanglewood

OK, now that's really weird. I typed in "www.wakespeed.com" when I created the above post, and CF read the page title and used it in the hyperlink. So CF can access the web site, but I can't. Humm, I smell a rat.

What did you do to tick them off so they blocked your IP?

[Na Mara]

Originally Posted by hjohnson

That’s actually the newer version of the regulator. The USB Type B (big square connector) is far more robust and easy to plug into than the micro-usb they were using previously. I personally really appreciate the change because my ws500 is down in my laz, and I’d rather not go laz diving to plug in. Much easier to reach down and plug in a type B connector.

That’s good to know, thought they might have dug my unit out from the back of the cupboard.

[tanglewood]

Originally Posted by Na Mara

What did you do to tick them off so they blocked your IP?

I did tell them what I thought, but blocking my access, assuming that's what they did, is childish and only makes matters worse.

[hjohnson]

Originally Posted by tanglewood

I did tell them what I thought, but blocking my access, assuming that's what they did, is childish and only makes matters worse.

Pretty sure you’re being overly paranoid. They’d have to know your network address, and care enough to block things which isn’t trivial.

[Na Mara]

Originally Posted by tanglewood

I did tell them what I thought, but blocking my access, assuming that's what they did, is childish and only makes matters worse.

Agreed, if that is what is going on then it is highly unprofessional.

[tanglewood]

Originally Posted by hjohnson

Pretty sure you’re being overly paranoid. They’d have to know your network address, and care enough to block things which isn’t trivial.

I hope so. I'll know more once I try to access from a different ISP. But that won't be for a while. All I have is satellite (the old kind) for the time being.

[CarinaPDX]

My guess is that your browser is hanging up on something. This is increasingly common for me. Sometimes it is one of my security settings or ad blockers, sometimes I never find it. My go-to solution is a Private Window, where I have not allowed ad blockers. I usually switch to Firefox for this but sometimes my default browser's Private Window works. On one recent occasion I had to switch to the Chromium browser. IIUC some of this is done to force you to watch the ads and/or be tracked.

Greg

[tanglewood]

Originally Posted by CarinaPDX

My guess is that your browser is hanging up on something. This is increasingly common for me. Sometimes it is one of my security settings or ad blockers, sometimes I never find it. My go-to solution is a Private Window, where I have not allowed ad blockers. I usually switch to Firefox for this but sometimes my default browser's Private Window works. On one recent occasion I had to switch to the Chromium browser. IIUC some of this is done to force you to watch the ads and/or be tracked.

Greg

Thanks for the suggestions. So far I have tried:


- Firefox on MacOS
- Safari on MacOS
- Chrome on MacOS
- two different computers
- an iPhone
- Clearing all cookies
- private browsing
- Turning off Adblocker.
- Firefox on Windows



I get the same results (or lack thereof) on all of them. I can ping Welcome to Wakespeed, but can't access via HTTP.



Perhaps it's my ISP who's being blocked. That's the only other common denominator other than Welcome to Wakespeed

[NaClyDog]

Originally Posted by tanglewood

Thanks for the suggestions. So far I have tried:


- Firefox on MacOS
- Safari on MacOS
- Chrome on MacOS
- two different computers
- an iPhone
- Clearing all cookies
- private browsing
- Turning off Adblocker.
- Firefox on Windows



I get the same results (or lack thereof) on all of them. I can ping Welcome to Wakespeed, but can't access via HTTP.



Perhaps it's my ISP who's being blocked. That's the only other common denominator other than Welcome to Wakespeed

Do you have access to a VPN service? If so, try that.


Something may have triggered their firewall on a block of IPs that includes your ISP.


Also, have you tried on your phone with your wifi disabled?