Help with Halo radar

[Dwinson]

Hello, I am unable to get my Halo radar to work with my OpenCPN. I have a Zeus 3 system and it is working on the Zeus. Here is my configuration:

Lenovo Thinbook with i7 and Windows 11Pro
OpenCPN version 5.8.2
Radar plugin v5.5

I have a NetGear switch that has the Halo radar, Zeus and my PC plugged in. They are all on the same 10.10.10.xxx network.

The Radar plugin has the Navico Halo A box checked. It says that it is initializing.

I have read through the forum and checked everything and I can't find the problem. Any guidance would be appreciated!

Thank you,

Dale

[Hakan]

Dale..
- Do you see the PC's network connection like: "Unknown connection" "No Internet" ?
- Are Firewalls for Opencpn open?
- Can you post a picture of the Radar Info window.
- Read carefully about "operation" here: https://opencpn-manuals.github.io/ma...0.1/index.html


Example of the Radar Info window:

[Dwinson]

Hi Hakan,

Thanks for your reply! I do have a correct ethernet connection with internet access. And I have read all the instructions that you referenced. There are no firewall issues. Attached are some screen shots.

Thanks for your help!

[h20man]

Originally Posted by Dwinson

Hi Hakan,

Thanks for your reply! I do have a correct ethernet connection with internet access. And I have read all the instructions that you referenced. There are no firewall issues. Attached are some screen shots.

Thanks for your help!

No screen shots visible to me..

[Dwinson]

Yes, I see that my photos are not there. I’ve clicked on the photo button and paste the URL and they don’t show up. So I’ve got a research what’s going on sorry about that.

[Dwinson]

Here are the links to the screen shots

https://photos.app.goo.gl/AsJpmqeuRY5gD6ay8

https://photos.app.goo.gl/TwzYoduDDqgKPvMt7

[bcn]

Originally Posted by Dwinson

Yes, I see that my photos are not there. I’ve clicked on the photo button and paste the URL and they don’t show up. So I’ve got a research what’s going on sorry about that.

It is not just selecting. You need to upload explicitly - and that button gets frequently hidden...

[Dwinson]

Got it! Attached are the photos

[Hakan]

Originally Posted by Dwinson

I have a NetGear switch that has the Halo radar, Zeus and my PC plugged in. They are all on the same 10.10.10.xxx network.

I do have a correct ethernet connection with internet access.

If you have Internet access on the wired connection there would be something more connected to the switch?
I'd have started to simplify the connections: Connect only the radar scanner and the PC to the switch. Take out everything else. Power the radar scanner OFF-ON. Restart OCPN and make sure radar plugin is active. (Right click - "Show radar"/"Halo control")
Or
Connect the radar scanner RJ45 plug direct to the PC. (May need a crossover cable in between)


With this you should see a "Unidentified network" - "No internet access" on the PC's network status.

[Dwinson]

Thanks Hakan, you are right, there is also a PredictWind data hub connected to the switch. I apologize for leaving that off . I have taken the data hub out of the network and restarted everything multiple times and still get the same message, initializing Halo A.

My Zeus controls the power to the radar. I have tried connecting with transmit both on and off.

Because there’s no DHCP provided, my PC is using its default IP address. And my Zeus 3 Ethernet port has no IP address.

I would try connecting the radar directly to the PC, but because of cable length t’s really not possible.

Any other ideas on what I could try to troubleshoot this? Thanks again for all your help!

Dale

[Hakan]

Dale..
I'm sailing around so slow response.
You wrote you can use the radar on the Zeus 3?

If so start it from there and connect also OCPN and radar plugin. If on the same switch both would be able to operate simultaneously.

[Dwinson]

No worries, I appreciate you following up! Getting ready to sail around myself!

Yes, I start the radar on my Zeus three and can see it, and then I try to connect with open CPN and it won’t work, it just says halo initializing

They are both connected to the same switch

Any other ideas you have on how I can troubleshoot this? Thank you!

[Hakan]

Next step, and info message, after "initializing" would be "Scanning interface" if a network was found.

You wrote above: -"There are no firewall issues"-. Just to eliminate: Are you sure all listed "OpenCPN" in the firewall collection does allow both internal and external pass through? Please check again.


If no luck: Check the opencpn.log for messages for the radar.
Search for: "MESSAGE radar_pi"


Next step would be to get a verbal opencpn.log set to "Receive".

[Dwinson]

Hi Hakan, Sorry for the delay, I've been sailing.

So I turned off Windows Defender completely, so I have not firewall. Still the same result. I looked in the log file and found radar_pi, but not sure what it all means. What am I specifically looking for?

Regarding the last step, do I change the Opencpn config file VerboseLog=recieve?

Thanks!

Dale

[Hakan]

Dale..
I'm out as well so the same kind of delay.

If you you see nothing but "Initializing" in the Info window it would be due to no network socket is found.
In the log file you can find how to set the VerboseLog. To extend the log info for receive set VerboseLog=8 in the config file.
Then start OCPN and activate radar_pi. (If hidden right click and select "Show radar")
Let it try to find a Halo on the network for some minutes while the radar is powered on.
Close O and check the opencpn.log file for messages like: "navico/NavicoReceive"

I you don't find anything obvious you may upload the log file here. Preferably with only the last OCPN session. To overcome the forum's file size rules you can rename the file to "opencpn.log.pdf" before upload.

(Don't forget to change back to VerboseLog=0 in the config file or you will choke the log.)